Is it necessary for my address to exactly match with the address currently on file with my credit card issuer?

For security reasons, it is absolutely necessary that your address & telephone number match with the address & telephone number currently on file with your credit/debit card issuer.

Can I use my bank ATM/Check Card or a Debit Card to purchase from this website?

We accept MasterCard and Visa. We also accept all ATM/Debit/Check Cards with MasterCard or Visa logo.

When will I get the prepaid phone card pins? Can I use them right away?

Prepaid phone cards pins will be displayed on your monitor as well as emailed to you immediately after successful processing of your credit card. Phone card pins can be used for making calls right away, you don't have to wait. We do not snail mail prepaid phone cards.

Do I need to have a long distance carrier to use prepaid phone cards?

No, you do not need a long distance carrier on your phone to use prepaid phone cards

Where can I find info on Maintenance Fee, Connection Fee etc?

Info on fees and charges is available under "Detail" of every prepaid card on our website.

Can I use my Phone Card to dial another country other than the country I originally bought the card for?

Yes, however, the rates that are advertised on the web only apply to the specific country in which the card was intended. Please visit the respective rate page for the destination

If my Phone Card expires can I be reimbursed for the unused portion of the card?

No please make sure to exhaust your Phone Card prior to 90 days from the date of purchase. But some cards with no expiration date, Please see the card details For expiration date info.

Why are the rates different when calling a cell phone?

In most international countries, a surcharge is applied when calling to cellular phones. This additional charge results in rate increases.

Is it safe to purchase your service over the Internet?

Our technology makes it possible for sensitive data to be safely transmitted over the Internet; the information is encrypted using proprietary and secure socket layer (SSL) technology. Therefore, it is safe to purchase our services over the internet.

I lost the password to My Account. How do I get it back?

Click the link Forgot your Password and follow the instruction. Your password will be e-mailed to you promptly

I lost my access number and PIN number. How do I get that back?

In this case please go to “MY ACCOUNT” and sign up you will see your most recent purchase activities and if you do not find the pin you are looking for please call us we will try to provide that to you